What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us. As an example, all credit card information is encrypted using secure socket layer technology (SSL). However, no method of transmission is 100% secure. Therefore, PCHUB does not guarantee any confidentiality or privacy with respect to any of your personal information or User Submissions. PCHUB does not assume any liability to third parties whose information you include on the Site, or which you post in any User Submissions. Please keep your username and password secure.
Signup Information. When you sign up for the PCHUB online website platform, you will be asked to provide your name, email address, phone number, physical or mailing address and business name.
Billing Information. If you purchase from PCHUB website, our third-party payment processors will collect and store your billing address and credit card information.
Technical Support. If you call, email, or otherwise contact PCHUB for technical support, you may provide personal information such as your name, email address, or phone number to PCHUB.
Third-Party Integrations within PCHUB.
Device Data. When you visit mypchub.co.uk website platform, PCHUB may automatically record information that includes the web address that you came from and are going to, your device model and unique identifier, operating system type and version, browser type and version, IP address, mobile network carrier, time zone and location. Whether or not PCHUB collects some or all of this information depends on what type of device you use and your device settings. To learn more, please check the policies of your device manufacturer and software provider, and the settings on your device.
Analytics and Web Behavioural Data. PCHUB uses third-party service providers such as Google Analytics, FullStory, and Mix panel to learn more about how users interact with PCHUB’s website platform. This includes the collection and tracking of data regarding the characteristics, including demographic information such as male/female gender, and activities, such as time spent viewing a specific webpage, of visitors and users. You may opt-out of Google Analytics, FullStory, and Mix panel tracking. Refer to the section “Your Rights and Choices” below for more information.
PCHUB may use personal information about you to provide Platform-related services, including:
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
This may include personal information about you, including your name, phone number, email address, links to social media profiles, and images depicting your likeness that you provide willingly to PCHUB. This may also include information about your business, including your business name, contact information, and physical location.
From time to time, PCHUB may conduct surveys or issue requests for beta testers to measure and analyze user interest in products, services, content, or technical support. Information you provide may include your name, phone number, email address, business name, and industry type. PCHUB does this to help improve the platform and refine the quality of educational or advertising communications.
Issue service-related communications. PCHUB may send you service and administrative emails, in-app messages, or push notifications to your mobile device to inform you about events or appointments on your email, rescheduling’s or cancellations, changes made to your platform configurations (such as changes in order cancellation or any other changes), transactional information about payments received from customers or refunded to customers, as well as any new features, security issues, or platform outages that may affect your usage of the PCHUB platform. These messages are considered operationally essential to the PCHUB service and you may not opt-out of these messages.
Send promotional communications. Subject to your opt-out preference, PCHUB may send you emails or mail about special offers, gifts, offerings vouchers that we think are relevant to you. You may opt-out of receiving these communications at any time; refer to the section “Your Rights and Choices” below for more information. PCHUB does not share your information with third-party advertisers who would send you communications promoting their goods or services.
Provide technical support. We will use your information when responding to your questions, comments, feedback, or requests for technical support.
Protecting rights and interests. We may use your information when it is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
Meeting legal and tax compliance. We may use your information to meet legal or regulatory requirements, including the reporting of financial information (such as payments submitted to PCHUB) for tax purposes.
With your consent, we may share some or all of your information with any other third party with your affirmative consent. For instance, we display personal testimonials of satisfied customers in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you may contact us at email@example.com
Communicating with a Supervisory Authority. If you are located in the European Economic Area (EEA), you have the right to reach out and communicate with a supervisory authority in relation to the processing of your Personal Data, but we would appreciate the opportunity to speak with you first and resolve your issues.
Request to Delete Data. You may submit a written request to delete all personal information from the PCHUB platform. PCHUB will fulfil the request within 30 days of the receipt of the request. The PCHUB account owner should email a formal request to firstname.lastname@example.org to initiate this process.
Request to Correct Personal Information. You may submit a written request to correct any inaccuracies in your personal information that is held by PCHUB. Please have the PCHUB account holder send all such requests to email@example.com. Upon receipt of the request, PCHUB will fulfill the terms of the request within 30 days.
Request for Records (Data Portability). You may also submit a written request for PCHUB to provide your records from your account or any other personal data about you that PCHUB maintains. Please have the PCHUB account holder send all such requests to firstname.lastname@example.org. Upon receipt of the request, PCHUB will fulfill the terms of the request within 30 days.
Unsubscribe to Emails. At any time you may unsubscribe from PCHUB promotional and educational emails by following the “unsubscribe” link in the footer of every email. If you continue to receive emails after unsubscribing, please check that you don’t have a duplicate PCHUB account registered to a different email address (this is a common issue). Please note that if you unsubscribe from promotional emails from us, you will continue to receive operationally essential emails such as payment receipts, and others. You may deactivate some but not all of these operationally essential emails under your Account Settings for Notifications.
Cookies. You may disable or restrict cookies by modifying your browser settings.
Third-Party Analytics. You may opt-out of Google Analytics, FullStory, and Mixpanel tracking by using the Opt-Out features on each service provider’s website.
You may opt-out of the Google Analytics service by installing the opt-out browser tool, located here: https://tools.google.com/dlpage/gaoptout.
If you want to exercise your rights as Data Subjects under GDPR with respect to Customer information, we recommend that you reach out to the company to whom you provided your personal information. We will, of course, assist our customers in responding to Data Subject’s questions and requests.
There may be links to other websites from mypchub.co.uk. PCHUB does not control any third-party websites and we are not responsible for these sites’ use of personal information. We encourage you to become familiar with the privacy practices of any linked site when you visit them.
PCHUB will generally retain your information for as long as reasonably necessary to provide services to you and to comply with applicable laws. After you deactivate your account, PCHUB will continue to retain copies of information to comply with our legal obligations (for example, maintaining records of payments made to PCHUB for tax and financial auditing purposes).
Transfer or assignment in connection with business transfers or bankruptcy
“General Data Protection Regulation” (GDPR) is a European Union (EU) regulation designed to protect EU citizen privacy when it comes to submitting personal data to a business or service. PCHUB is generally considered to be a “data processor,” which provides tools to help you as a PCHUB user become GDPR compliant, but ultimately that responsibility is up to you as the “data controller ” in meeting GDPR compliance.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Data by PCHUB to a third party for the third party’s direct marketing purposes. To make such a request, please send an email to email@example.com or write to us at the address listed below.
We do not process “Do Not Track” (“DNT”) signals. Our third-party service providers may also not respond to DNT signals.
PCHUB does not currently meet HIPAA compliance. The PCHUB platform sends customer information in email notifications to PCHUB users who are account holders. We DO NOT share your information with any other third parties.